There are many business opportunities in Allentown, PA. As such, you should take advantage of the population seeking accommodation while they are on their errands. The best you can give them is unique bed and breakfast Allentown pa Services. You should do a thorough research on what systems you will have to put in place. You must also identify the number of employees that you shall need and, the tasks that each of them will be performing.
The service provider is expected to perform the following duties for the comfort of the guests. The first initiative should be to welcome the visitors to your premises. You should employ a cheerful person who can easily welcome the guests. During special days like valentine day, you should give each guest a rose. This is to appreciate and recognize their contribution to your company. Such a simple act will make them feel treasured and they will not hesitate to recommend more customers to your firm.
Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.
The customers you will be serving are very observant. Therefore, you must not leave anything to chance. You should have quick waiters who shall be wiping off any food that spills on the table and floors. Once the customer has finished taking his meals, the table must be wiped. Remember to ask him if he needs further service.
It is challenging to deal with the customers at times. This is because some of them are very messy and they will leave the rooms in a very bad condition. Therefore, your employees should inspect each room after clearing the visitor. The bedding must be changed, the floor and toilets cleaned, and left in a good condition ready for the next guest.
The staff that you bring on board should have served in the hospitality industry. They should know how to arrange the room and put towels where they are visible. The rooms should have enough soap, air freshener and any other supplies. The guest should not lack anything essential. Provide extension numbers that the customer can use to reach the reception in case he wants service.
The reception area should be neat and free of any clutter. There should be brochures that your customers can pick at the front desk. The brochures will tell them more about the services that you offer and the discounts available for them. If you have a special offer, it should be highlighted on the front page of the brochure.
One of the places that you must invest in is the front office. Put art designs at strategic positions and buy flower pots too. You can hire a service provider who can be delivering flesh bouquets for the reception table on a daily or weekly basis. You can also have your marketing materials placed neatly at the reception.
The service provider is expected to perform the following duties for the comfort of the guests. The first initiative should be to welcome the visitors to your premises. You should employ a cheerful person who can easily welcome the guests. During special days like valentine day, you should give each guest a rose. This is to appreciate and recognize their contribution to your company. Such a simple act will make them feel treasured and they will not hesitate to recommend more customers to your firm.
Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.
The customers you will be serving are very observant. Therefore, you must not leave anything to chance. You should have quick waiters who shall be wiping off any food that spills on the table and floors. Once the customer has finished taking his meals, the table must be wiped. Remember to ask him if he needs further service.
It is challenging to deal with the customers at times. This is because some of them are very messy and they will leave the rooms in a very bad condition. Therefore, your employees should inspect each room after clearing the visitor. The bedding must be changed, the floor and toilets cleaned, and left in a good condition ready for the next guest.
The staff that you bring on board should have served in the hospitality industry. They should know how to arrange the room and put towels where they are visible. The rooms should have enough soap, air freshener and any other supplies. The guest should not lack anything essential. Provide extension numbers that the customer can use to reach the reception in case he wants service.
The reception area should be neat and free of any clutter. There should be brochures that your customers can pick at the front desk. The brochures will tell them more about the services that you offer and the discounts available for them. If you have a special offer, it should be highlighted on the front page of the brochure.
One of the places that you must invest in is the front office. Put art designs at strategic positions and buy flower pots too. You can hire a service provider who can be delivering flesh bouquets for the reception table on a daily or weekly basis. You can also have your marketing materials placed neatly at the reception.
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